How do I submit a photo, video and upload a file with Weever?

A photo says a thousand words, a video says a million, and a document is more focused. Allow users to upload either of these to provide additional context so you can solve issues faster.

Submit a Photo

  • The Submit a Photo field allows users on mobile devices to quickly take a photo and then include the photo in the submission. Users can also select a photo from the device's image gallery. 
  • On computers, users can upload an image file. 
  • Before the users submit the form, they can sketch on the photo they just took to draw attention to specific parts of the photo.
  • The photo and the sketch are included in the submission.

    Sketch on IMage

     

    Take a Video

    • The Take a Video field allows users on mobile devices to quickly take a 30 second video and then include it in the submission.
    Screenshot 2024-03-22 at 4.30.17 PM

Please note that the file types supported in this field are in the format of .mov, .mp4, .mwv, and .avi and the file size supported is up to 100MB.

Submit a File

  • The Submit a File field allows users to attach a file to a submission.
  • Users can add one file only to a File Upload field. 
  • Certain file formats are default, however, users can upload virtually any file by changing the "File Options" to "All Files"
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